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Rachel Edwards
Principal Customer Success Manager at Zendesk
Rachel Edwards is a seasoned professional with a rich background in communication and education. She studied Bachelor of Arts in Communication at the University of Southern California and later pursued a Teaching Credential in Urban Education at Loyola Marymount University. Rachel has held various key roles in the customer success field, notably serving as a Senior Customer Success Executive at Zendesk. Prior to that, she gained ample experience at Edmodo, where she worked as Director of Customer Success, Manager of Customer Success, and Manager of Community Support. Rachel's dedication to education is evident from her earlier role as a High School English Teacher at Teach For America.
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