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Rachael Parekh
Conversational Interface Designer at ServiceNow
Rachael Parekh is a Conversational Interface designer at ServiceNow, specializing in helping customers develop chatbots to reduce call volume at call centers. With a background in fine arts and a passion for poetry, Rachael is an interdisciplinary designer with a keen interest in all things UX. She holds a High School Diploma from Ukiah High School, a Bachelor of Fine Arts (BFA) in Individualized studies from California College of the Arts, and has pursued further education in UX design at Treehouse and CareerFoundry.