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Rachael O'Connor
Enterprise Customer Success Manager
Rachael O'Connor is an Enterprise Customer Success Manager at Chatmeter, a company that specializes in reputation management and customer experience strategies.12 She is based in San Diego County, California, and has over 500 connections on LinkedIn.2
Professional Background
Rachael's role at Chatmeter involves working with enterprise-level clients to help them build customer loyalty and create lasting brand impact.1 As part of the Customer Success team, she likely assists clients in leveraging Chatmeter's solutions to improve their reputation management and customer experience strategies.
Leadership and Growth
Rachael has demonstrated leadership within Chatmeter's Customer Success department. In a LinkedIn post, she shared that her Customer Success leadership team was expanding, indicating her involvement in the growth and development of the department.3
Education and Experience
Rachael attended the University of California, Santa Barbara.2 Prior to her current role at Chatmeter, she has experience in account management and business development, with a particular focus on helping accounting and bookkeeping firms expand their operations.
Professional Network
Given her position and experience, Rachael is likely well-connected in the customer success and reputation management industries. Her LinkedIn profile, which can be found under the username "rachael-o-connor," would be the best place to learn more about her professional background and current activities.2