Rachael Cicero

Rachael Cicero is a product and experience designer with a background in strategy and operations.34 She previously served as the Civic Designer for the City of Seattle, where she was responsible for spearheading research, engagement, and design initiatives.25 In this role, she focused on getting policymakers out of City Hall and making design thinking more accessible to non-designers.1

Cicero holds a master's degree in Human-Centered Design & Engineering from the University of Washington.3 Her work at the City of Seattle involved leading research, design, prototyping, development, and testing of products and services.6 She emphasized the importance of incorporating lived experiences into policy-making and ensuring that policymakers are part of conversations with community members.1

After her time at the City of Seattle, Cicero joined Artefact Group as a Design Lead / Associate Design Director.7 Throughout her career, she has applied human-centered design principles to solve complex public challenges and bridge the gap between design methodology and public policy.2