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Priya Bhandari
VP of Customer Success | Transforming digital fundraising
Professional Background
Priya Bhandari is an accomplished professional with a robust background in digital fundraising and customer success. With a mission focused on transforming digital fundraising by prioritizing charities, Priya has dedicated her career to providing solutions that empower charitable organizations. Her innovative approach encompasses digital donation, fundraising, and event registration services tailored specifically to elevate the visibility and impact of charities. Priya's commitment to optimizing fundraising has been demonstrated through significant achievements within the sector, benefiting over 4,000 charities by enhancing their income raised and supporter experiences.
The Results of Priya's Vision
Under Priya's leadership, charities have drastically increased their revenue through various initiatives. Notably, organizations have experienced a 43% increase in donations by utilizing branded payment pages that ensure consistent supporter experiences, leading to improved brand recall and overall growth in contributions. Moreover, Priya understands the importance of nurturing a loyal supporter base, encouraging charities to take full ownership and control of their data to foster stronger relationships with donors.
Priya's belief in empowering customers is reflected in her prior roles, where she led teams of proactive and positive experts. These individuals provide strategic guidance and share best practices aimed at maximizing fundraising efforts across diverse income streams, positioning Priya as a thought leader within the digital fundraising landscape.
Education and Achievements
Priya Bhandari possesses an impressive educational background that lays a solid foundation for her career. She earned her Master of Business Administration (MBA) from INSEAD, one of the world’s leading business schools known for its global perspective and rigorous academic environment. Prior to her MBA, Priya obtained a Bachelor’s degree in Social and Political Sciences from the prestigious University of Cambridge, where she honed her analytical and critical thinking skills.
Priya's early education started at North London Collegiate School, a notable institution recognized for its academic excellence and commitment to preparing students for future success. This strong educational background has not only equipped Priya with the necessary knowledge but has also fostered her leadership abilities and understanding of societal dynamics—an essential skill in her work supporting charitable organizations.
Notable Professional Experience
Priya has held significant leadership roles throughout her career, showcasing her expertise in customer success and strategy. Previously, she served as the Vice President of Customer Success at Enthuse, where she implemented customer-centric strategies that enhanced user experiences and satisfaction levels. Her experience as a Customer Success Coach at Sales Impact Academy allowed her to guide various organizations in enhancing their customer engagement and retention strategies.
At eduMe, Priya made her mark as both the VP and Commercial Director. She was pivotal in driving the company’s growth strategy, ensuring that their offerings remained aligned with the needs of customers. Her role as Commercial Programme Manager at GSMA further solidified her understanding of the complexities within the marketplace, allowing her to develop and execute strategies that increased operational efficiency and revenue.
Moreover, Priya's time as a Summer Consultant at Dalberg Global Development Advisors enabled her to engage with pressing global issues, particularly around development and innovation, further enhancing her strategic perspective on societal contributions through charity.
Priya also built an impressive foundation in finance and sales during her tenure in Energy Derivatives Sales at BP Plc and Commodity Derivatives Sales at Goldman Sachs. These experiences equipped her with analytical and negotiation skills that have proven invaluable in her subsequent endeavors.
Achievements
Priya's career is adorned with numerous achievements driven by her passion for empowering charities and enhancing their fundraising capabilities. Her expertise can be seen in the transformation of digital fundraising practices, where she has played a pivotal role in several initiatives that yielded positive outcomes for organizations striving to make a lasting impact.
By leveraging data and insights, Priya has guided charities in building effective engagement strategies, fostering loyalty among supporters, and ensuring that their brands remain front-of-mind for potential donors. The strategies she develops are not just innovative but also deeply rooted in her extensive knowledge of customer behavior and engagement practices.
In addition to her professional contributions, Priya remains committed to ongoing learning and development in her field. She continuously seeks out best practices and is passionate about sharing her insights with others in the industry, thus contributing to the broader dialogue around effective digital fundraising tools and solutions.
Priya Bhandari stands out as a leader in the digital fundraising space, blending her academic background with extensive professional experience to support charities in their mission. Her unique approach, characterized by a focus on data ownership, donor relationships, and brand visibility, positions her as a valuable resource for charities looking to elevate their fundraising efforts and achieve sustainable growth.
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