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Pratick Chakraborti,
Associate Director and Principal Solution Architect specializing in Salesforce
Pratick Chakraborti is a result-oriented professional with over 9+ years of experience in managing a global technology footprint in various IT infrastructure areas.
He has expertise in Monitoring, messaging/collaboration, Operating systems/servers/storage, Database, data centers, mobility, and end user computing.
Pratick has a strong background in driving Problem, Change, Incident management, and Risk Management initiatives within a global environment, leading high impact projects through cross-functional teams.
His skill set includes excellent interpersonal, supervisory, organizational, and customer service abilities, enabling effective vendor and internal customer management at all organizational levels.
With a demonstrated ability to integrate business and service strategies into enterprise architecture roadmaps, he has been responsible for Corporate IT Operations, deploying and managing internal infrastructure, and overseeing end user support across diverse technology environments (Linux, Windows, OSX).
Experience in formulating and implementing robust BCP/DR strategies for corporate services, Pratick excels in issue resolution, stakeholder communication, coaching teams, and driving rapid results with great customer service attitude and effective leadership.
He is open to domestic and international travel and has held positions such as Dy Manager, Infrastructure at Tata Insights and Quants, System Administrator at Investis, System Administrator at MS, and IT Executive at The Statesman.