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Prakash Mistry
IT Business Partner - Transformation - Programs & Project Management - Payments - Prepaid - Analytics & Reporting - APAC
Professional Background
Prakash Mistry is a highly accomplished senior manager specializing in payments, prepaid solutions, loyalty programs, and the FMCG, manufacturing, and automotive sectors. With over 20 years of rich experience, Prakash has established a formidable reputation for delivering strategic programs and IT solutions across the APAC market. His career trajectory includes significant tenures with several leading companies, namely Blackhawk Network, Wright Express (ReD), and several others. Throughout his professional journey, he has been instrumental in working on major projects for prestigious clients including Woolworths, Coles, Amazon, Apple, Google, Spotify, and numerous others across varying markets.
During his impressive tenure at Blackhawk Network that spanned 8 years, Prakash made noteworthy contributions in roles ranging from Senior Project Manager to IT Business Partner. His ability to build and nurture strategic partnerships has resulted in surpassing revenue targets consistently, showcasing his knack for aligning existing business strategies with the identification and exploration of new revenue streams.
Prakash combines detailed techno-commercial expertise with operational excellence, exemplifying the best of program, delivery, and operations management. His aptitude extends to a deep understanding of both legacy reporting systems and new-generation databases, demonstrating his forward-thinking approach in leveraging tools like Crystal Reports and Power BI to facilitate insightful reporting and business intelligence.
Education and Achievements
Prakash's educational foundation is instrumental to his successful career in business management and technology. He earned his Master of Business Administration (MBA) from the Australian Institute of Business, where he honed his skills in managing complex business environments and understood the nuances of stakeholder engagements and strategic decision-making. Additionally, he holds a Bachelor's degree from The University of Auckland, which laid the groundwork for his in-depth knowledge and proficiency in technology and systems management.
Prakash’s accomplishments are not limited to the roles he has taken but extend to the direction he has driven in transforming business operations. His specialties in setting up new country operations and seamless program/project management highlight his ability to oversee critical projects from inception to delivery while ensuring client and partner satisfaction.
Notable achievements throughout his illustrious career include leading integration strategies, managing large-scale delivery teams, and consistently achieving excellence in client engagement and operational governance. Prakash is not only a leader but also a mentor, guiding the next generation of IT and business professionals toward excellence and innovative thinking.
Notable Roles and Contributions
Current Role
As an IT Business Partner at Campus Living Villages, Prakash leverages his extensive experience to enhance operational efficiencies, support program initiatives, and drive technology advancements in line with business needs.
Previous Roles at Blackhawk Network
In his previous capacities at Blackhawk Network, Prakash held roles that required exceptional skills in operations and project management. As a Business Operations Manager for Southeast Asia, he was pivotal in orchestrating business strategies to maximize operational performance across the regional markets. His prior experiences as IT Director and Senior Project Manager further underscore his leadership capabilities in harnessing technology to create value-driven relationships and customer success.
Contributions to WEX
At WEX, where he had an extensive career progressing from Senior Technical Analyst to Service Delivery Manager, Prakash showcased his versatility and technical acumen in payments and enterprise systems. His works significantly contributed to refining operational frameworks and optimizing performance across the business spectrum.
Other Professional Ventures
Prior to his accomplished career at Blackhawk Network and WEX, Prakash played critical roles at Goodman Fielder and Toyota Tsusho South Pacific Holdings Pty Ltd. His progressive journey saw him build his technical consulting expertise and gain valuable insights into the dynamics of IT operations and systems management.
In all roles, he consistently demonstrated leadership and the ability to work across varied stakeholder groups, ensuring that client requirements were met with precision and foresight. His success has always been driven by his priority to foster open communication, effective issue management, and stakeholder engagement, which have paved the way for successful outcomes in many of his projects.
Skills and Expertise
With a diverse set of skills catering to various areas within business operations and technology, Prakash brings exceptional understanding and insight into many aspects, including but not limited to:
- Program and Project Management: Expert in managing programs and projects across diverse environments ensuring timely delivery.
- Client/Partner Success Management: Strong capability in managing relationships that amplify client satisfaction and business growth.
- Strategic Relationship Building: Proven track record in building partnerships that yield successful collaborations and increase revenue.
- Business Process Improvement: Expertise in streamlining operations to enhance efficiency and effectiveness.
- Reporting and Communication: Excellent skills in generating analytical reports that provide insights into business performance and areas for improvement.
- Budget Management: Skilled in estimating costs, managing budgets to ensure projects are delivered within financial parameters.
Conclusion
Prakash Mistry stands as a paradigm of commitment to excellence within the finance and technology sectors, with his experience sharply focused on revolutionizing payment solutions and enhancing operational efficiencies. His career is characterized by a dedication to project governance, stakeholder engagement, and business success driven through innovative approaches and solutions. As he continues to build on his extensive skillset and experience in the industry, he remains keen on leveraging technology to unlock new opportunities for growth and success within the business framework. His ability to marry technical prowess with strategic business acumen leads to results that resonate well across teams and clients alike. Through unwavering dedication and a talent for nurturing relationships, Prakash Mistry is indeed a key player in the evolution of business operations within the APAC landscape.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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