Prajit Javery

Customer Success at Chargebee

Prajit Javery is a seasoned professional in the customer success and engagement domain, currently serving as a Senior Customer Success Manager at Murf AI. He has a strong background in the Software as a Service (SaaS) industry, where he has developed expertise in enterprise support and client relationship management.

Professional Background

Current Role: Senior Customer Success Manager at Murf AI since May 2024.
Previous Experience:
- Senior Customer Success Manager at Toplyne (January 2023 - May 2024).
- Customer Success Manager at Chargebee (April 2021 - July 2022).
- Technical Account Manager at Chargebee (July 2019 - July 2020).
- Customer Solutions Engineer at Chargebee (July 2018 - June 2019).
- Senior Associate- Technical Account Manager at Cashfree (August 2020 - March 2021).

He has worked extensively in roles that involve maintaining client relationships, addressing workflow-related queries, and identifying opportunities for client expansion.

Education and Skills

Prajit holds a Bachelor of Engineering in Computer Science and Engineering from Sri Chandrasekharendra Saraswathi Viswa Mahavidyalaya, completed in 2016. He is certified in CISCO CCNA and HTML5, showcasing his technical proficiency.

Languages

He is fluent in both English and Hindi, enhancing his ability to engage with a diverse clientele.

Prajit's LinkedIn profile reflects his commitment to customer success and his active engagement within the SaaS community, where he shares insights and updates relevant to his field.