Poonam Agarwal

Poonam Agarwal is a Lead Assessor and Trainer at BSI (British Standards Institution), where she specializes in various aspects of quality management and information security. She holds a Master's degree in Personnel Management and an Advanced Diploma in Systems Management from NIIT Ltd. With over 20 years of experience in the IT industry, Poonam has previously worked at notable companies such as Mphasis and Fujitsu, where she held roles including Pune Location Head for Quality and Delivery Excellence, as well as Agile Trainer and Mentor.23

Her expertise encompasses areas like ISO standards, particularly ISO 22301, and she is recognized for her contributions to training and assessment within the organization.12