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    Phyllis Gricco

    Senior Customer Success Manager at CB Insights

    Phyllis Gricco is an accomplished professional with a diverse background in retail, consumer services, account management, and human resources.

    She holds a BA degree from Penn State University and an MBA from the University of Phoenix, showcasing her commitment to education and professional development.

    Currently, Phyllis serves as the Senior Retail & Consumer Customer Success Manager at CB Insights, leveraging her expertise in customer success and strategic management.

    Her journey includes roles such as Retail & Consumer Experience Analyst and Customer Success Manager at CB Insights, Account Manager at AVI-SPL, IT Portfolio Manager at 4th Bin, and Director of Concierge Services at KWI.

    Additionally, Phyllis has experience as a Director of Operations and Director of Human Resources, highlighting her versatility and leadership skills across multiple functions in various organizations.

    With a rich professional history encompassing roles in retail, customer success, IT, and HR, Phyllis Gricco exemplifies a well-rounded and experienced professional in the business world.