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Phoebe Gervaise
Manager, Organisational Performance and Leadership - Organisational Psychologist
Professional Background
Phoebe Gervaise is a distinguished project manager and consultant who expertly bridges the domains of psychology and organizational performance. Drawing from her rich background as a registered psychologist, Phoebe has successfully partnered with a diverse range of organizations across State and Local Government, Not for Profit entities, and Private sectors. With a profound understanding of human behavior and organizational dynamics, she crafts tailored strategies that enhance culture, capability, behavior, and overall performance within organizations.
At Nous Group, Phoebe serves as the Manager of Organisational Performance and Leadership, where she leads efforts to promote leadership development, innovation, and transformation initiatives. Her extensive consulting experience allows her to tackle complex organizational challenges by breaking them down into manageable components while remaining focused on the larger vision for success. Phoebe actively engages stakeholders at all levels, ensuring that each project is aligned with the clients' needs and objectives. Her specialized knowledge areas include culture review and strategy development, organizational design, strategy design and implementation, learning and development, leadership development, psychometric assessment, executive and non-executive recruitment, and research methodology.
In addition to her impressive professional engagements, Phoebe illustrates her passion for the intersection of design and psychology through her contributions as a sessional lecturer at RMIT University. There, she provides insights into how psychological principles can inform and enhance design practices, further enriching the educational experience for students in the School of Architecture and Design.
Education and Achievements
Phoebe Gervaise possesses a solid educational foundation in psychology, having completed her Master's Degree in Organisational Psychology from Deakin University. Her academic prowess is further highlighted by her achievement of First Class Honours in her Bachelor of Psychological Science, also from Deakin University, where she graduated with distinction. Her formative education began at Brisbane Girls Grammar School, setting the stage for her successful career in psychology and organizational performance.
Throughout her career, Phoebe has embraced various roles that have enriched her expertise and experience. Some of her prominent positions include:
- Manager, Organisational Performance and Leadership at Nous Group: In this role, Phoebe leads initiatives aimed at enhancing client performance and organizational effectiveness.
- Former Sessional Staff - Design Tutor at RMIT University: Leveraging her expertise in psychology, she educates budding designers about the psychological elements intertwined with design processes.
- Former Consultant, Organisational Performance and Leadership at Nous Group: Here, she provided strategic consulting to different organizations to foster development and change.
- Former Provisional Psychologist and Contractor at Metro Trains Melbourne: In these roles, she contributed to understanding employee behavior and performance in a dynamic transit environment.
- Former Recruiter (Contract) at Metro Trains Melbourne: Played a pivotal role in the recruitment process to ensure that the organization attracted top talent.
- Former Culture Curator (Contract) at Inventium: Focused on enhancing workplace culture to drive employee engagement and satisfaction.
- Former Consultant at SACS Consulting: Supported organizational change and strategic initiatives across various sectors.
Achievements
Phoebe's career is marked by a series of notable achievements that reflect her dedication and expertise in organizational psychology and performance management. Some key highlights include:
- Development of Customized Client Solutions: Phoebe's ability to adapt to the unique needs of clients allows her to deliver bespoke solutions that drive measurable results, showcasing her skills in project management and psychological assessment.
- Innovative Approach to Organizational Change: Her experience in facilitating organizational transformations demonstrates her proficiency in navigating complex challenges, ensuring that stakeholder engagement and collaboration are at the forefront of each initiative.
- Expert Contributor in Academia: By delivering lectures at RMIT University, Phoebe not only shares her knowledge but also inspires future leaders in architecture and design to consider psychological principles in their creative processes.
- Diverse Sector Impact: Phoebe’s comprehensive work across multiple sectors, including government and not-for-profit, highlights her versatility and reinforces her reputation as a leading consultant in organizational performance.
- Cultivation of Leadership Development Programs: Her initiatives in leadership training reflect her commitment to fostering skill development and empowering individuals within organizations to achieve their potential.
In summary, Phoebe Gervaise stands out as a knowledgeable and experienced professional in the fields of psychology, project management, and organizational performance. Her academic qualifications, alongside her diverse consulting experiences, underscore her ability to enhance organizational culture and effectiveness. As she continues to make significant contributions to the realms of psychology and organizational leadership, Phoebe remains a sought-after consultant who empowers organizations to realize their full potential. Her passion for the intersection of design and psychology further underscores her innovative thinking and commitment to driving positive change in the workplace.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.