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Phil Manavopoulos
Building Postcall | CSAT surveys for Aircall & RingCentral
Philip Manavopoulos is a serial entrepreneur and the founder of Postcall, a service that provides post-call surveys to help businesses measure customer satisfaction and agent performance.1 He is also the founder of Doorbell.io, an in-app user feedback tool for websites and mobile apps.56
Professional Background
Entrepreneurial Ventures::
- Founder of Postcall, a platform that integrates with Aircall to send automated surveys after customer calls14
- Founder of Doorbell.io, a tool for collecting and responding to user feedback on websites and mobile apps56
Skills and Expertise:: Philip has demonstrated expertise in:
- Building and launching successful SaaS products
- Integrating with APIs and developing software solutions
- Understanding customer needs and creating tools to improve business processes
Postcall
Postcall, one of Philip's ventures, was developed specifically to work with Aircall's cloud-based phone system. The integration allows businesses to:
- Automatically send surveys to customers after phone interactions
- Measure customer satisfaction and agent performance
- Customize survey timing and delivery methods (SMS or email)
- Gain insights to improve customer service processes1
Professional Presence
Philip maintains an active professional presence:
- LinkedIn: His profile can be found under the username "philipmanavopoulos"2
- Twitter: He uses the handle @manavo3
Philip is based in Bristol and has over 500 connections on LinkedIn.2 His entrepreneurial spirit and focus on customer-centric solutions have led him to create tools that help businesses better understand and serve their customers.