Suggestions
Phil McCoy
Major Incident and Escalations Manager at NEC Software Solutions
Phil McCoy is a dedicated and proactive individual known for his strong leadership and commitment to upholding quality standards within organizations.
He holds A-Levels in Physics, Law, ICT, and Psychology from Hartlepool College of Further Education.
With a rich career history, Phil has held various roles such as Major Incident and Escalations Manager at NEC Software Solutions, Product Technician at Forticrete, and Management positions at Hewlett Packard Enterprise, CTL Europe, and Garlands.
His experience spans roles like MOJ Operations Manager, Service Desk Team Leader, IT Helpdesk Advisor, Call Centre Manager, IT Manager, and more.
Phil McCoy's expertise lies in effective communication, motivation, team management, and information analysis.
He thrives in challenging environments and brings a positive and committed attitude to his work.