Petrina Thompson

Petrina Thompson is a seasoned business and operations leader with over two decades of experience in managing large, cross-functional teams across multiple domains such as operations, sales, IT, and marketing.

She excels in market research, enhancing product offerings, streamlining sales processes, and driving profitability while reducing costs.

Petrina's competencies lie in strategic planning, organizational efficiency, product development, profit and loss forecasting, risk management, cost containment, team leadership, cash flow optimization, and methodologies like Agile, Six Sigma, and PDLC.

Her educational background includes coursework in Business and Psychology from Arizona State University.

In her career, Petrina has held key roles at notable organizations, including Head of Client Service at Brightside, Director of Operations and Marketing at Top Dog Boarding and Training, President at a startup and VP Operations at Genius Avenue, VP Operations and Senior Director of Global Customer Experience at American Express, Director of Service Delivery at American Express OPEN, Director of IT at Digex, and Customer Service Manager at Mail2000.