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Petra Podobnik
Head Of Customer Experience and Operational Excellence at Factory Berlin
Petra Podobnik is a professional who dedicated four years of her career to Factory Berlin, a community and innovation space in Berlin. During her tenure, she played a significant role in community development and strategic initiatives.1
Key Professional Achievements:: • Grew the membership base from 700 to 4,500 members • Became a member of the Executive Leadership Circle • Co-created the company's Playbook • Personally interviewed and onboarded over 2,000 people in two years • Developed new membership products and growth strategies • Managed members' experiences across two campuses spanning 21,000 square meters
Her work focused on integrating offline and online community-building strategies, developing strategic community programs, and expanding the organization's reach. She collaborated directly with the C-level team on strategic initiatives including campus expansion, new revenue streams, and organizational frameworks.1
