Peter Walters

Peter Walters is an experienced professional specializing in customer experience operations and management. He has held various positions at Lemonade, a technology-driven insurance company.1 His most recent role at Lemonade was Customer Experience Operations Manager, which he held from October 2020 to July 2023, spanning 2 years and 10 months.2

Career Progression at Lemonade

Peter's career at Lemonade shows a clear progression in customer experience roles:

1. Senior Customer Care Representative
2. Customer Experience Operations Manager
3. Customer Experience Manager - Homeowners Team

Educational Background

Peter studied Environmental Studies at Macalester College, where he earned a Bachelor of Arts (BA) degree.1

Professional Experience

Before joining Lemonade, Peter gained valuable experience in various roles:

• Operations Associate at Brooklyn Roasting Company
• Community Support Coordinator and Technical Support Manager at FARMIGO
• Jr. Operations Manager and Customer Service Director at The KidWind Project
• Aquatic Invertebrates Program Intern at the Science Museum of Minnesota

Skills and Expertise

Peter is known for his expertise in:

• Customer experience operations
• Problem-solving
• Operations management
• Small business operations
• Mission-driven organizations

Current Role

As of the most recent information available, Peter Walters is serving as a Design and Operations Manager at Soil & Oak Design and Construction.2

Peter Walters is described as a self-starter with a strong passion for small businesses and mission-driven organizations that promote positive changes in entrepreneurship. His diverse experience across different industries and roles has contributed to his expertise in customer experience and operations management.