Peter Martin

Peter Martin is the Managing Director and Senior Customer Service Consultant at Secret Customer Australia, a position he has held since June 2012.1 With over 12 years of experience in this role, Peter has established himself as a leader in customer service consulting in Australia.

In addition to his work at Secret Customer Australia, Peter is also the Managing Director of Glimmer Management Consultants. This dual role showcases his expertise in both customer service and management consulting.

Peter's professional focus appears to be on improving customer experiences and providing strategic consulting services to businesses. As the head of Secret Customer Australia, he likely oversees mystery shopping programs and customer service evaluations to help companies enhance their service quality.2

While specific details about Peter's educational background or earlier career are not provided in the available information, his long-standing leadership positions suggest he has significant experience in the customer service and consulting industries.

It's worth noting that Peter Martin is a relatively common name, and there are other professionals with the same name in different fields and locations. However, the Peter Martin in question is specifically associated with Secret Customer Australia and Glimmer Management Consultants, with a LinkedIn username of glimmermanagementconsultants.1