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Peter Martin
Customer Service Consultant & CX Analyst - (30K+ / 34M)
Peter Martin is the Managing Director of two Australian companies, Glimmer Management Consultants and Secret Customer Australia, with over 12 years of experience in business consultancy and customer service consulting.
At Glimmer Management Consultants, Peter specializes in offering business advice to startups and conducting business analysis for existing businesses to help them set strategic goals for the future and improve efficiency.
With Secret Customer Australia, Peter focuses on enhancing customer service levels through mystery shopping programs to help businesses succeed.
Peter has a strong educational background, having studied at Thanet Technical College, Geoffrey Chaucer, and Real Life Business Marketing at the University of Life.
Throughout his career, Peter has held various roles in organizations such as Senior Customer Service Consultant at Secret Customer Australia, Professional Business Mentor at the Department of Tourism, Major Events, Small Business, and the Commonwealth Games, and Director at Glimmer Management Consultants.
His expertise includes business coaching, recruitment industry, mystery shopping, customer service, and business analysis.
Peter values professionalism on LinkedIn and utilizes the platform to grow his businesses and network with like-minded professionals.
For inquiries, Peter can be contacted at 1300 88 33 13 or peterm@glimmermc.com.au for Glimmer Management Consultants, and at 1300 88 33 16 or peterm@secretcustomer.com.au for Secret Customer Australia.