Peter Hensworth

Peter Hensworth is a seasoned computing professional with over 20 years of experience in delivery, solution design/architecture, development, and consulting.

Having worked extensively in Europe and Australia, Peter has held various roles including Automation Consultant, Senior IT Specialist, Architect, and Consultant.

In his role as an Architect, Peter collaborates with clients to translate business requirements into practical technical solutions, encompassing design, costing, and proposal preparation.

Specializing as a Cloud Platform Architect, Peter leverages cloud technologies such as Infrastructure as a Service (IaaS) and Infrastructure as Code (IaC) to address the functional and non-functional needs of Business Process as a Service (BPaaS) solutions.

During his tenure as a ServiceNow technical presales, Peter focuses on demonstrating ServiceNow applications, IaaS solutions, tool integrations, and custom applications.

Noteworthy achievements include designing and implementing a custom financial application for a large Australian University, resulting in significant business benefits through advanced business process automation.

Currently serving as a Principal Technical Consultant at ServiceNow, Peter specializes in IT Operations Management (ITOM), offering expert services in Discovery, Event Management, Service Mapping, and Cloud Optimization.

Peter's expertise spans across a range of industries, including Manufacturing, Banking/Financial, Strategic Outsourcing, Telecommunications, Industrial, Education, and Government.

His specialties include ServiceNow ITOM, ServiceNow Development, Red Hat Ansible, ITaaS, Hybrid Cloud, Systems Management, Automation Solutions, Workshop Facilitation, Solution Design and Architecture, Scripting, and Customized Solutions.