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Pete Mulford
Contact Center Operations & Management
Pete Mulford is a versatile operations leader with extensive experience in managing contact centers and customer support teams for global companies.
With a background in BS Journalism from Boston University, Pete has excelled in roles such as Call Center Director at LogixHealth, Manager at Massachusetts General Hospital, and Director at dunnhumby.
Pete specializes in building and scaling high-performing teams that prioritize customer value and company objectives, focusing on enhancing customer service processes, content moderation, and workflow efficiency while reducing costs.
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Location
Boston, Massachusetts, United States
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People also viewed
Bill Aube
Sr. Manager, Escalation Management at Hewlett-Packard Enterprise
Stephen Smysnuik
Writer & Editor - Content & Brand Strategist
Gavin Oly
Sports Marketing - Athletes and Teams
Mutual Connections
See who you know in common with Pete