Pelin Aylangan

Pelin Aylangan is a results-driven engaging leader with a reputation for transforming teams and processes to enhance customer-facing functions.

With extensive experience in both domestic and international pre- and post-sales environments, Pelin excels at working cross-functionally to drive and expedite business outcomes.

Known for having an analytical mindset and operating strategically and tactically, Pelin focuses on continuous improvement while inspiring and coaching teams to achieve higher levels of performance.

Pelin's areas of expertise include Customer Experience, Customer Success, Business Intelligence and Analytics, Sales Enablement, Advisory Services, Partnerships & Alliances.

Education-wise, Pelin pursued an MBA in Information Technology at the University of Rochester - William E. Simon Graduate School of Business Administration, and also completed a B.A. in Economics, cum laude, at the University of Rochester.

In terms of professional experience, Pelin has held significant roles at renowned organizations such as Qualtrics and Dun & Bradstreet.

At Qualtrics, Pelin served as the Global Leader for Customer & Partner Advisory Boards and previously as the Global Leader for XM Practice Development.

During the tenure at Dun & Bradstreet, Pelin held various positions including Vice President for Customer Success & Advisory Services, Director for Sales Performance Excellence, Director for Global Customer Solutions Transformation & Operations, Director for Emerging Markets, Middle East & Africa Partnerships, Manager for Federal Sales Channel Operations, and Senior Information Consultant.

Prior to Dun & Bradstreet, Pelin also worked as the Vice President for Government Consulting Services at the same company.

Additionally, Pelin's professional journey includes experience as a Director for Consulting Services (Business Intelligence & Data Warehousing Practice) at CGI and as a Systems Analyst at Thomson Legal Publishing.