Pelin Aylangan

Pelin Aylangan is a results-driven engaging leader with a strong track record of transforming teams and processes to enhance customer-facing functions.

With extensive experience in both domestic and international pre- and post-sales environments, Pelin excels in working cross-functionally to drive and accelerate business outcomes.

Known for an analytical mindset, Pelin operates strategically and tactically, focusing on continuous improvement while inspiring and coaching teams to reach higher performance levels.

Pelin's areas of expertise include Customer Experience, Customer Success, Business Intelligence and Analytics, Sales Enablement, Advisory Services, and Partnerships & Alliances.

Pelin pursued an MBA in Information Technology at the University of Rochester - William E. Simon Graduate School of Business Administration, and holds a B.A. in Economics, cum laude, from the same institution.

In terms of professional experience, Pelin has held key leadership roles at reputable organizations such as Qualtrics and Dun & Bradstreet.

At Qualtrics, Pelin served as the Global Leader for Customer & Partner Advisory Boards, and previously as the Global Leader for XM Practice Development.

Prior to Qualtrics, roles at Dun & Bradstreet included Vice President of Customer Success & Advisory Services, Director of Sales Performance Excellence, Director of Global Customer Solutions Transformation & Operations, and more.

Additional past roles encompass Vice President of Government Consulting Services, Director of Consulting Services at CGI, and Systems Analyst at Thomson Legal Publishing.

Pelin's career highlights a strong focus on driving customer success, fostering partnerships, leveraging data analytics for informed decision-making, and optimizing sales processes to achieve sustainable business growth.