Suggestions
Pawan Kapoor
Customer Support Lead at Microsoft
Pawan Kapoor is a dynamic, innovative, and performance-driven professional with over 18 years of experience in Technical Management, Product Support, Technical Content Development, Training Delivery, Team Building, Service Delivery, IT Infrastructure Management, and Outsourcing functions.
With a background in Bachelor of Commerce from Delhi University and Senior School Certificate Examination in Accounting and Business/Management from Kendriya Vidyalaya, Pawan blends leadership and technical skills to excel in various cloud and client technologies, aiming to drive customer success.
His career journey includes roles such as Customer Support Lead, Acting Technical Lead, Outlook 2011 for Mac BETA Engineer, Support Escalation Engineer, Support Engineer, Entourage BETA Engineer at Microsoft, along with positions at Pearson and Satyam Cineplexes as Assistant Systems Manager and System Administrator respectively.
