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Paula Trolinger
Senior Project Manager - First Horizon/First Tennessee Bank
Professional Background
Paula Trolinger is an accomplished Senior Project Manager at First Tennessee Bank, where she leads significant projects that enhance the bank's operational efficiency and customer service. With a wealth of experience in the banking sector, Paula brings a unique blend of project management expertise and a solid understanding of business information systems, which has allowed her to drive innovative solutions throughout her career.
Before joining First Tennessee Bank, Paula held various pivotal roles, predominantly in the Business Information Officer capacity at BB&T Bank, where she served as a Vice President. Her tenure at BB&T and its predecessor, Colonial Bank, was marked by substantial contributions to the bank's technology infrastructure and data management systems. Paula's aim has always been to align technological initiatives with business strategies, ensuring that both staff and customers benefit from improved systems and processes.
Prior to her impactful journey at BB&T, Paula built her foundations in business information management during her time at Regions Financial Corporation, where she honed her skills in various capacities related to information systems and project management. Her commitment to excellence and her ability to foster collaborative environments have made her a respected figure among peers and colleagues alike.
Education and Achievements
Paula Trolinger's educational journey began at Lancaster High School, where she developed a passion for learning and understanding human behavior. She further pursued her interests in Psychology, which provided her with valuable insights into team dynamics and customer interactions that have helped shape her career in the banking industry. Although her formal education in Psychology did not extend to a university degree, the knowledge she gained has greatly influenced her professional approach by emphasizing the importance of human-centric decision-making.
Throughout her career, Paula has continually challenged herself to learn and grow within the industry. She has taken advantage of professional development opportunities, enabling her to stay abreast of the latest trends in banking technology and project management methodologies. This drive for continuous improvement has been a vital aspect of her success and has contributed to her reputation as a forward-thinking leader.
Achievements
Among Paula's remarkable achievements is her successful management of several key projects during her time at First Tennessee Bank, which have led to enhanced operational efficiencies, cost savings, and improved customer satisfaction. Her strategic approach to project management has not only driven results but also fostered a culture of collaboration and innovation throughout her teams.
At BB&T and Colonial Bank, Paula was instrumental in leading initiatives that streamlined information processes, helping the organization adapt to an increasingly digital banking environment. Her role as Business Information Officer allowed her to leverage technology solutions that resulted in significant improvements in data accuracy and accessibility.
Paula's career path reflects her dedication to the banking industry and her commitment to making a positive impact on the organizations she has served. With over a decade of experience, her contributions have shaped the frameworks within which her teams operate, allowing for both individual and collective success.
In addition to her professional endeavors, Paula is deeply committed to fostering connections within her community and is known for her enthusiasm for supporting local initiatives and organizations. Her ability to forge relationships with both colleagues and community members has enhanced her role as a leader, making her a well-rounded professional who is as invested in the success of others as she is in her own career path. Overall, Paula Trolinger exemplifies what it means to be a successful leader in the banking sector, combining technical knowledge with interpersonal skills to create an environment where innovation and excellence can thrive.
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