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Paul Sedlak
Principal Architect at MetLife
Paul Sedlak is an Enterprise IT Architect with a focus on supporting Contact Center and Global CRM capabilities. His experience spans across various companies and technologies, ranging from handheld devices and IVRs to VAX, Mainframe, and Unix systems. Paul thrives on learning new technologies to enhance the business partnerships.
He specializes in Call Centers, the Wireless Industry, Application architecture (TOGAF certified), and CRM (Salesforce.com certified).