Paul Nicknig

Paul Nicknig is a seasoned professional with a strong educational background and extensive experience in various IT and customer success roles.

He holds a BA degree from California State University-Long Beach and has pursued certifications in ITIL Service Offering's & Agreements as well as ITIL V.3.

Paul has held key positions in renowned organizations, notably serving as the Director of Customer Success at ServiceNow and previously as the Strategic Program Director at the same company.

His experience also includes roles such as Director of IT Operations at BioScrip, Inc., Sr. IT Manager at Blue Shield of California, IT Manager at Oracle and Gap Inc., and National Account Manager at CSG Systems, Inc.

With a diverse professional background encompassing customer success, IT operations, and technical support, Paul Nicknig brings a wealth of expertise to the industry.