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Paul Dawson
Executive Leader: Digital, Customer Experience, Product, Change & Innovation.
Paul Dawson is the Director of Product, Financial Services at John Lewis Partnership, a major British retailer. He has been instrumental in leading the digital product function within the company, focusing on developing innovative products that enhance customer experiences. His role involves building feature teams to deliver disruptive products and services tailored to customer needs.3
Dawson's expertise includes a strong background in product management and development, which he leverages to drive growth and transformation within the financial services sector of John Lewis. He emphasizes creating products that are meaningful and beneficial for customers, aligning with the company's broader strategy of investing in its future.13
In addition to his role at John Lewis, Dawson is a qualified coach, indicating his commitment to personal development and mentorship within his professional sphere.2 His LinkedIn profile suggests an active engagement in community and organizational growth initiatives.2