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Paul Clifft
Account Executive at HUB International
Professional Background
Paul Clifft is an accomplished Account Executive with extensive experience in the insurance industry, where he has honed his skills and capabilities through various roles across a dynamic career. At HUB International, Paul is actively engaged in developing client relationships and ensuring that clients receive optimal solutions in health insurance and employee benefits design. With his exceptional ability to identify client needs and build trust, he has established himself as a key player in the realm of business development and customer service.
Prior to his current role at HUB International, Paul excelled as the Account Manager Lead at Alliant/Mesirow Insurance Services—an esteemed position that built upon his foundational role as an Account Executive at Mesirow Insurance Services, Inc. Following the acquisition of Mesirow Insurance by Alliant in 2016, Paul seamlessly transitioned and continued to deliver value to his clients through disciplined strategic planning and comprehensive employee benefits services.
Before joining the insurance sector, Paul showcased his managerial talents at BIG Inc in Denver, where he served as both Senior Account Manager and Manager of Small Group and Affinity Services. His capacity to scale operations and innovate service delivery models greatly contributed to the success of the organization. Additionally, his early career included positions focusing on sales and marketing at companies like First Team Sports and Bravo Sports, where he developed a strong understanding of customer engagement and sales dynamics.
Starting his journey as a Customer Service Representative at Kryptonics, Inc., Paul demonstrated his commitment to excellence. His proficiency in crafting meaningful client experiences laid a solid foundation for his advancement throughout his career.
Education and Achievements
Paul Clifft holds a Bachelor of Science degree in Biology/Biological Sciences from the University of Nebraska-Lincoln, an institution known for its dedication to academic excellence. This educational background has enriched Paul with a analytical approach to problem-solving, which he has effectively applied in his business endeavors within the insurance industry.
Paul's achievements in the field of health insurance and employee benefits design are noteworthy. His focus on optimizing customer service experience and strategic planning has enabled organizations to achieve increased client retention and satisfaction, thereby enhancing business growth. Over the years, Paul has developed a reputation as a thought leader in employee benefits design, frequently engaging in discussions about best practices and innovative approaches to insurance solutions.
As a business development professional, Paul continues to enhance his skill set, striving for excellence in each of his interactions. His dedication to improving client outcomes and driving organizational success has made him a respected figure among peers and clients alike.
Achievements
- Developed comprehensive employee benefits programs tailored to meet diverse client needs, driving customer satisfaction and loyalty.
- Successfully led teams in business development initiatives resulting in significant revenue growth for previous employers.
- Championed customer service efforts, establishing protocols that improved client engagement and retention rates across various positions.
- Fostered relationships with industry stakeholders, actively participating in professional organizations to remain at the forefront of insurance trends and innovations.
- Played a pivotal role in transitioning client accounts seamlessly during the acquisition of Mesirow Insurance by Alliant, ensuring continued client support and satisfaction throughout the process.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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