Patrick Kienast is a seasoned CSM and ITIL v3 certified service leader with extensive experience in system analysis, IT project management, and information technology. He is a results-driven manager, a dynamic coach and an efficient communicator with skills in effective client-leveling. With a passion for new technology trends, Patrick is an innovative thinker who constantly seeks to improve service and business efficiency. He has a bachelor's degree in information technology, and a master of science in information technology from Universidad de Palermo. Besides, he studied graphic design at the same institution and took courses in Instituto Ballester. Patrick has worked as a senior solutions architect at Kimberly-Clark, a former RPA service manager at Practia Global, as well as leader positions at other companies such as Neoris and Telecom Personal Argentina.