Patrick Jansen

Experienced Account Executive and Manager in Amsterdam

Patrick Jansen is a Senior Account Executive at Salesforce, based in the Amsterdam area. He has been in this role since September 2021, where he focuses on helping companies across various industries to digitally transform their businesses. His work involves leveraging Salesforce's customer success platform to enhance customer engagement and deliver personalized experiences through digital marketing, sales, service, and more, including the use of Generative AI.1

Professional Background

Patrick Jansen has over a decade of experience in account management and solution selling. Before joining Salesforce, he held several positions at Forrester, including:

Account Director (January 2021 - August 2021): Managed Forrester’s largest global clients in the Benelux region.
Senior Account Manager (2018 - 2020): Led a team focused on developing customer-centric strategies.
Account Manager (2016 - 2018): Worked with senior executives to provide insights that informed strategic planning.

Earlier in his career, he also worked at Dell EMC as an Account Manager, where he managed accounts in the mid-market segment across Belgium, the Netherlands, and Luxembourg.1

Skills and Accomplishments

Jansen is recognized for his ability to drive customer success and engagement, and he has received multiple accolades throughout his career, including being named the Most Valuable Player of the European Premier team at Forrester in 2014 and 2017. His expertise lies in fostering meaningful digital conversations that enhance customer relationships and business outcomes.1

Experience

Senior Account Executive at Salesforce (September 2021 - Present)

Account Director at Forrester (January 2021 - August 2021), Senior Account Manager, Executive Lead Benelux at Forrester (January 2019 - December 2020), Senior Account Manager, Global Clients at Forrester (January 2018 - December 2018), Account Manager, Global Clients at Forrester (January 2016 - December 2017), Associate Account Manager, Global Clients at Forrester (April 2014 - December 2015), Sr Customer Success Manager, Global Clients at Forrester (January 2014 - April 2014), Customer Success Manager, Global Clients at Forrester (January 2013 - December 2013), Account Manager, BeNeLux at Dell EMC (January 2011 - December 2012), Inside Sales Manager at Unamic/HCN (April 2010 - December 2010), Event Manager at Glory Sports International (July 2009 - December 2010)

Education

Certificate in Negotiation Mastery from HBX | Harvard Business School (2018), Credential of Readiness, Business Administration and Management, General, Pass from HBX / Harvard Business School (2016), BEc in Economics from Hogeschool INHOLLAND (2005 - 2009)