Patrick Gibbons, CCXP, XMP

Patrick Gibbons, CCXP, XMP, is a seasoned professional with a passion for putting customers at the heart of business decisions.

With a background in marketing, creative abilities, and business insights, Patrick contributes to a leading customer experience consulting firm by overseeing marketing activities, building brand awareness, and developing strategies to attract new clients.

In his role as a principal at the firm, Patrick leads a creative team and specializes in internal communication and customer experience storytelling.

Over nearly two decades at Walker, Patrick has spearheaded various innovative projects, such as establishing industry conferences, hosting webcasts, contributing to CRM Magazine, organizing networking events, and creating patented exercises for customer intelligence.

Patrick is actively involved in community service, dedicating time to organizations like Art with a Heart, Delta Tau Delta, The Successful Family, local nursing homes, and church committees.

Patrick holds an MBA in Business from Butler University's Lacy School of Business and a BS in Design from the University of Cincinnati.

With a rich professional background, including roles as Principal SVP of Marketing at Walker, Director of Marketing at Job Options, Howard W. Sams, Macmillan Publishing, White Industries, and Director of Program Development at Delta Tau Delta Fraternity, Patrick brings a wealth of experience to his current endeavors.