Patrick Banta

President at Riptide Messaging

Patrick Banta is the President and Co-Founder of Riptide Messaging, a company he established in January 2019. Riptide specializes in enhancing customer loyalty for brands that depend on networks of small businesses, utilizing a unique three-way text messaging platform that connects customers, drivers, and dispatchers to resolve service issues instantly.1 2 3

Professional Background

Riptide Messaging (2019 - Present): As President, Banta focuses on improving communication and service delivery through innovative messaging solutions, which aim to reduce resolution times from hours to minutes.2 3
San Francisco Automotive Solutions (1991 - Present): Banta also founded this automotive service company, where he has served as CEO/President for over three decades, emphasizing customer satisfaction.1 2
HITCH Inc. (2008 - 2018): He was the CEO/President/Founder of this company, which aimed to enhance workplace environments and employee insights.1 2
MV Transportation (1989 - 1991): Before his entrepreneurial ventures, Banta was the Director of Operations at MV Transportation, overseeing customer service and operations.1

Education

Banta holds a Bachelor of Science degree in Business Administration with a concentration in Accounting from San Francisco State University, completed between 1984 and 1987. He also earned an Associate Degree in Automobile/Automotive Mechanics Technology from Skyline College (1981-1983).1

Skills and Certifications

In addition to his degrees, Patrick Banta has certifications from the State of California Bureau Of Automotive Repair and is an ASE Master Technician, showcasing his expertise in both automotive and business sectors.1

Banta's leadership at Riptide Messaging reflects his commitment to leveraging technology for improved customer engagement and operational efficiency within service delivery networks.