Patricia Vander Laan

Patricia Vander Laan is the Director of Support Services at Thinkwrap Commerce, which has recently become part of the Pivotree brand. In her role, she is responsible for overseeing various support functions that enhance operational efficiency and customer satisfaction within the organization. Vander Laan has a background in process and technology improvement, having previously worked in operational excellence roles at Loblaw and other companies.34

She holds a Bachelor of Science degree and has accumulated significant experience in the e-commerce sector, particularly in managing support services and optimizing processes to drive business success.4 Vander Laan's expertise contributes to Thinkwrap Commerce's mission to provide comprehensive e-commerce solutions to its clients, ensuring seamless integration across various platforms.12