Patrice Desvarieux

Patrice Desvarieux is a seasoned professional with over 20 years of experience in the hospitality industry, mainly with Marriott International, where he received extensive leadership training and excelled in creating top-notch guest experiences.

Starting his career transition from a New York Runway Model, Patrice's journey in hospitality has seen him driving profitability in various operational and sales roles, emphasizing productivity, customer service, and process efficiencies.

His leadership roles include being the Director of Guest Relations at the luxurious SLS Beverly Hills four-star, four-diamond Marriott International hotel, where he developed high-performance service teams, represented Marriott as a Brand Standard Trainer, and managed staff of up to 64 individuals.

Known for turning around underperforming operations, Patrice implemented innovative solutions like a housekeeping staff recognition program that propelled operations from the bottom 10% to the top 10%, resulting in a 20% improvement in guest relations rates within one year.

A marketing innovator, he successfully managed a gift shop, boosted annual sales by $100K by sourcing high-end local products, and played a pivotal role in differentiating the hotel brand, retaining Les Clef d’Or.

Patrice's prowess in business process innovation led to significant cost savings in food and labor by focusing on VIP guest amenity giveaways and improving guest check-in scores by 20 points in one year through staff training and empowerment.

Throughout his career evolution, Patrice's core strengths of persistence, dedication to service excellence, process improvement mindset, integrity, and guest delight have remained consistent, underscoring his commitment to delivering exceptional service.

His journey reflects a belief that collaboration fuels innovation, leading to best-in-class service excellence, a principle that has driven his success in the hospitality sector.

With a quote from Carl Jung as his guiding light, Patrice Desvarieux continues to inspire excellence in the hospitality industry.

Patrice Desvarieux can be reached at patrice.desvarieux@gmail.com.