Pat Barlow

Pat Barlow is the Product Support Lead at Dovetail, a company that provides customer research and insights tools.1 With the LinkedIn username patbarlow98, Pat is a Customer Support and Operations Specialist with experience in helping startups, financial institutions, and e-commerce companies provide top-tier customer service.2

Professional Background

Pat Barlow has established himself as a prominent figure in the customer support industry, particularly in the tech sector. His expertise has been recognized in various forums:

Speaking Engagements: Pat was invited to speak at "The Future of AI + Customer Service" event in Sydney, showcasing his knowledge in the evolving landscape of customer support.3
Industry Recognition: He has been featured in "Humans of Support," a series that highlights inspiring individuals in the support field.5

Role at Dovetail

As the Support Lead at Dovetail, Pat Barlow plays a crucial role in the company's customer-centric approach. Dovetail, founded in 2017, is focused on helping organizations improve their products and services through customer understanding.1

Insights and Expertise

Pat has shared his professional insights in various platforms:

He has been interviewed for the "Response Time" series, where he discussed productivity hacks and perspectives on customer service.4 6
His experiences with AI in customer service have been highlighted, indicating his involvement in cutting-edge support technologies.7

Pat Barlow's role at Dovetail and his contributions to the customer support field demonstrate his significant expertise and influence in improving customer experiences and support operations in the tech industry.