Queen Mary University of London

Catholic University of the Sacred Heart of Milan

Leonardo da vinci

International Account Manager at Commodities People

Commodities People

International Account Manager

•	Work with the client and team members to ensure the successful planning, execution, tracking, delivery and closure of projects, in the fulfilment of the client requirements
•	Define and improve strategies to take care of our customers and develop our relationship with them leading to upselling / crosselling activities 
•	Lead and motivate team members
•	Set and check qualitative and quantitative KPIs 
•	Face to face meetings with clients delivering presentation of our company

IRN - International Research Networks

Project Manager - Cuba & Latam

•	Leads generation, negotiation, sales and new business developemt of events portfolio 
• Provide a first-class customer service experience for all our customers Sales calls, follow-up, direct mail and other customer interaction in English, Spanish, Italian and French 
• Developed listening, commercial, team working, communications skills

International Business Developer

•	Executing all marketing activities for senior level business events for the oil and gas industry. Main responsibilities: media partnerships and press relations management, press monitoring, press releases, newsletters, handling social media channels, advertising and database management.

•	Secretarial support to the Marketing Director and the team screening calls, managing calendars and meetings. Adept at scheduling events and arranging travels for the team.

Media and Marketing Intern

Direct contact with top costumers as well as with medium purchasers to inform and invite them to attend an event planned by the company. Customer care service, checking customer needs and carefully taking note of any special situation. Data entry and communication with management in order to monitor customer engagement with the brand and satisfaction / interest in the event organized.

Ermenegildo Zegna Group

Event organizer assistant

Welcoming committee for the team supporters providing them with assistance during the Basketball Premier League Championship. Coordination and team work for a successful preparation of the event following management’s guidelines. Taking care of the team supporters’ needs while the match is being played. Services mainly provided in the VIPs area at the Filaforum of Assago, Milan.

Olimpia Milan Basketball Team, Ltd

Welcoming committee member

Organizational duties aimed at providing a good welcome and assisting the employees’ families during the Children Day Event. Direct contact with customers. Data entry to allow the company to make a survey  of the success of the event.

Paola Galanti