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Paola Becerra
Chief Business Officer, SAP Mexico
Paola Becerra is the Chief Business Officer for SAP Mexico, a role she has held since April 2018. She has over 20 years of experience in the IT industry, with a significant portion of her career spent at IBM, where she worked for 18 years prior to joining SAP. At IBM, she was instrumental in launching the cloud services business in Mexico and developing strategies for its adoption among growing companies.12
In her current position at SAP, Becerra is responsible for overseeing the company's operations in Mexico and leading initiatives that enhance customer experiences through digital transformation. She has previously held roles such as Head of Customer Experience for SAP Latin America and has driven significant growth in the adoption of SAP's cloud solutions in the region.13
Becerra holds a degree in Industrial Engineering from Universidad Iberoamericana and an MBA from IPADE, both institutions located in Mexico. She is also pursuing a certification in digital transformation at ISDI.1 Her leadership is characterized by a commitment to putting customers at the center of business strategies, aiming to redefine how companies engage with their clients through technology.1