Pallavi Shome

Pallavi Shome is a seasoned professional with over 25 years of experience in leadership roles across esteemed organizations such as British Telecom, Fidelity Investments, Standard Chartered Bank, and HCL Corp.

Currently serving as the Chief Operating Officer (COO) for BNY Mellon Technology in India, Pallavi excels in aligning global governance frameworks with the Office of the CIO's strategy, shaping operating models, and crafting workforce strategies.

Her expertise spans various functions including service delivery, communications, relationship management, business enablement, and project and program management.

Pallavi brings a wealth of global work experience, having been on a significant US assignment at Fidelity's headquarters in Boston.

Recognized with the 2011 President's Award for her contributions to the Innovation Program at Fidelity, she is known for being a learning catalyst and championing a culture of coaching.

With an academic background from renowned institutions such as Lady Shri Ram College and the Fore School of Management, where she received the President's Gold Medal, Pallavi's educational qualifications amplify her practical expertise.

She holds certifications including COPC 2000 Gold Standard Registered Coordinator, Six Sigma Green Belt, and Lean Methods Accelerator Training from MoreSteam University, USA.

Pallavi is also an Associate Certified Coach (ACC) from the International Coaching Federation, underscoring her commitment to personal and professional development.

Pallavi Shome's leadership journey includes pivotal roles such as Chief Operating Officer at BNY Mellon, Business Services at British Telecom, Senior Director at Fidelity Investments, and positions at Standard Chartered Bank and HCL Corp.

Her comprehensive skill set and diverse experience make her a valuable asset to any organization, with a proven track record of driving innovation, fostering growth, and enhancing operational efficiency.