Paige Collins

Paige Collins is the Chief Customer Officer at XOi Technologies, a leading provider of technician-focused technology solutions for commercial and residential field service companies.12 She was promoted to this position in May 2024, where she leads the strategic vision and execution of XOi's approach to customer experience.1 Her responsibilities include overseeing all post-sale customer-facing teams, such as success, support, operations, and shared services like implementation, training, data analytics, and solutions engineering.2

Prior to her current role, Collins served as Vice President of Customer Success at XOi Technologies from July 2019.4 She has a strong background in customer success across various companies, including:

1. Built Technologies, Inc.: Vice President of Customer Success (July 2014 - June 2019)
2. checkd.in: Vice President of Client Services (May 2010 - June 2014)
3. M² Marketing and Management Services, Inc.: Various roles including Vice President of Accounts (2002 - 2008)4

Collins holds a Bachelor of Arts in Communication Studies from Vanderbilt University, which she attended from 1997 to 2001.34 She is based in the Greater Nashville Area, Tennessee, and is known for her focus on motivating teams and delivering exceptional customer experiences.4