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Oyem Ebinum
CPTO - Giving NDIS Providers More Time to Care through great Software
Professional Background
Oyem Ebinum is a seasoned engineering leader with a remarkable career spanning nearly two decades, characterized by a commitment to creating innovative digital products and fostering engineering excellence within teams. As an experienced Chief Product and Technology Officer, Oyem has become adept at leading cross-functional teams, typically comprising 15 to 20 individuals, to deliver impactful solutions in varied environments. His entrepreneurial spirit has fueled his work as a founding member of several startups, notably as the solo founder of Sheda, a product development agency specializing in Health Tech. Under his leadership, Sheda experienced significant growth, expanding from a single individual to a robust team of 17 at its peak.
Oyem's mission is to harness the power of design and technology to make a positive impact on the world. He has cultivated extensive expertise in scaling high-functioning healthcare-based engineering development teams, ensuring they deliver patient-centric, secure, and standards-compliant digital products (notably aligned with ISO 13485 and IEC 62304). His holistic approach allows him to merge product development, technology strategy, and customer engagement seamlessly, laying the groundwork for success in every project.
Education and Achievements
Oyem Ebinum's educational background is a testament to his dedication to the fields of technology and engineering. He earned his Bachelor of Science in Computer Science from Saint Louis University, followed by a Master of Engineering in Distributed Computing from the prestigious University of Melbourne. Additionally, he has further honed his expertise with a Graduate Certificate in Business Systems from Monash University and a Bachelor of Science in Computing, focusing on Distributed Computing, Information Technology, Business Systems, and Computer Science.
This solid educational foundation has empowered Oyem to take on various high-profile roles in the tech industry. As the Chief Product and Technology Officer at Bridge, he is currently at the forefront of product innovation, steering the company toward success through thoughtful technological alignment with business objectives. Previously, as the Director and Chief Product & Technology Officer at Sheda, he was instrumental in driving the company's vision and strategy while simultaneously building its engineering capabilities.
His prior positions include Vice President of Software Engineering at Drop Bio, where he led innovative projects that pushed the envelope in biotech software. At nib Group, as the Technical Lead for Payer To Partner, Oyem played a vital role in enhancing data interactions and streamlining processes for healthcare partners. He also shared his knowledge as a Tutor in Knowledge Technologies at the University of Melbourne, contributing to the academic development of the next generation of tech leaders.
Expertise and Key Skills
Oyem has a diverse portfolio of skills and expertise that make him a significant asset in the tech ecosystem:
- Product and Customer Development: Oyem demonstrates exceptional ability in identifying customer pain points and innovating solutions that resonate with end-users. His understanding of the problem space allows him to determine what needs to be built and why effectively, ensuring alignment with business goals.
- Technology and Business Strategy Alignment: He excels in ensuring that technology strategies are in sync with business priorities, crafting a clear roadmap for future growth and innovation. This alignment is critical in technology-led organizations where strategic decisions directly impact operational success.
- Data-Intensive Applications: Oyem has substantial experience in developing scalable, secure, and high-performance data-intensive applications. His technical background allows him to bridge the gap between complex data architectures and user-friendly applications, enhancing overall user experience.
- Software Engineering Excellence: He is passionate about fostering a culture of engineering excellence within organizations. By adopting best practices in software development and imparting 'hands-on' mentorship, Oyem ensures his teams are equipped to deliver top-notch solutions.
- People Development and Growth: A strong advocate for team development, Oyem invests in hiring, training, mentoring, and nurturing talent within his teams. His leadership style empowers others to excel, fostering an environment where innovation thrives and team members reach their fullest potential.
Notable Achievements
Through his various roles over the years, Oyem has achieved significant milestones that reflect his dedication and skill as a leader in the tech industry.
- Founding Sheda: As a solo founder, he successfully established Sheda as a key player in digital product development within the Health Tech sector, showcasing his entrepreneurial spirit.
- Team Expansion and Development: Under his leadership at Sheda, he grew the team from one person to 17, demonstrating his capability in scaling a startup and creating a supportive and productive work environment.
- Delivering High-Quality Digital Products: By aligning product development with customer needs and ensuring rigorous standards compliance, Oyem has consistently delivered successful products that meet industry requirements.
- Thought Leadership in Healthcare Technology: Through his work in various organizations, Oyem has positioned himself as a thought leader in health tech, contributing both to the commercial success of his companies and the broader healthcare technology landscape.
- Mentorship & Education: His dedication to mentoring young engineers and contributing to the education space at the University of Melbourne is a notable highlight of his commitment to shaping future talent in technology.
In conclusion, Oyem Ebinum stands as a distinguished figure within the engineering and product development realm, blending experience, passion, and strategy to create exceptional outcomes in his field. His extensive background not only equips him for the challenges of today but also positions him as a visionary leader ready to tackle tomorrow's tech advancements.
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Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.