University of South Florida

Senior Program Manager - PMO Lead

Jacksonville, Florida, United States

Senior Program Manager engaged to manage the process development, structure, and implementation of the company business project & program portfolio within a Project Management Office (PMO); Working closely with Executive Management to identify organizational goals and objectives; Provide SME leadership for Project & Program management across the enterprise; Developed and documented  new processes for management of contracts and implementations

Fintainium™

Contracted Business Program Manager assigned to work with the business to assist the implementation of a vendor created SDLC Framework.Implemented a Project Office comprised of 13 people to manage a capital budget of $7.1M covering approximately 80 projects / initiative within the portfolio.On-Boarded 11 team members establishing project documentation, training, and other development activities.Served as Project Portfolio Management SME for upper level management, providing advice on project portfolio management in support of the executive champion. Managed numerous projects within the business portfolio.Served as Project Management SME for the new team members, helping to manage projects, assist with training, assist with testing including test plan development, and support of Organizational Change Management.

Florida Blue

Program Manager

Contracted IT Project Manager assigned to work with the selected external vendor engaged to implement SAP’s e-procurement system replacing existing home grown procurement system. Established IT program structure including business and information technology project teams to enhance existing contractural scope of work and begin preliminary business, IT and vendor work to implement the system; Engaged with Vendor and Senior Management to define the goals for the SAAS cloud based system install including, documenting the scope, defining business goals and establishing deliverables including architecture, security, and integrations; Worked with team to build and maintain full project plan aligned with the plans from all areas including organizational change management, external vendor plans and internal development team work tracking efforts; Engaged with Organizational Change Management (OCM) team to document enterprise wide changes, estimate resources required to make necessary changes, monitor changes as they were implemented, track organizational change plan against the overall project plan, incorporate OCM status within the program status updates and advise the team on project management best practices; Worked with IT management and project team to communicate project expectations and results to all levels and functional areas of the organization and vendor; Managed early IT Development with the Integrations work stream using SCRUM Agile methodology to ensure assigned resources completed tasks on time and maintained alignment with enterprise and vendor project teams; Managed assigned project resources from the business through weekly meetings to maintain the project scope and timeline; Reported weekly to executive, IT and business management the overall program status as well as individual project status for the project timeline, risk, changes, deliverables, and milestones; Completed transition of program to existing Project Manager at the end of the engagement

Step Up For Students

IT Project Manager

IT Project Manager overseeing the full end to end management of internal project, broken down into two-week sprints which included the overall planning, direction, coordination, execution, control and completion of upgrades to the back-end system supporting the laboratory and mobile systems.Worked with Business and Senior Management to document, refine, and maintain the Product Backlog and ensure that goals were fully defined for system and scope was documented for each Sprint to ensure optimal use of resources; Engaged with IT teams including Business Analysis, Development, Quality Assurance and Infrastructure to estimate work effort to ensure the optimal mix of resources for project success, ensure environment availability for all project phases (Development, QA, UAT, Production) and build / maintain project plans for each Sprint; Managed IT Development resources using SCRUM Agile methodology to ensure assigned resources completed in scope and tasks completed on time; Reported weekly to executive and business management on overall status, risks, and change management; Identified major internal resource risk and in conjunction with management, analyzed and executed mitigation plan on-boarding two new developers, business analyst and QA resource to supplement existing staff

ITEL Laboratories, Inc.

Program Manager for Corporate Compliance responsible for helping refine the scope and deliverables for the program; Worked with Compliance management to develop weekly reports on the status of Compliance programs and projects which were delivered by the Chief and Deputy Chief Compliance Officers to all levels within the organization; Updated and maintained program documentation including scope, schedules, and status of compliance work; Developed and maintained internal and external compliance program SharePoint sites

Black Knight Financial Services

Compliance Program Manager

Project Portfolio Manager responsible for portfolio development, staffing, and documentation; Selection, hiring and on-boarding two (2) client facing project managers; Led project managers in the development of PMO documentation and process using guidance of Project Management Institute as well as BKFS standards; Reported weekly to internal executive management the program’s status; Also served as client facing project manager maintaining one large client and one medium client

Project Portfolio Manager

Lead and facilitated cross functional project teams developing and implementing Mortgage workflow solutions including custom development solutions using SCRUM Agile methodology; Project teams ranged from 8 – 25 people and project budgets ranged from $125K to more than $3M; Worked with BKFS Sales team to respond to Requests for Proposal (RFP) providing detailed project estimates for requested work and ensuring contracted scope was fully documented to meet customer requirements; Facilitated vendor Kick Off meeting to engage teams from all levels with the organization to define the goals for the system and document the scope to ensure business objectives including Return on Investment (ROI) are fully accounted; Worked with Business and IT including Development, Quality Assurance, Information Security, Architecture and Infrastructure to estimate work effort to ensure the optimal mix of resources for project success; Engaged with management and project team to communicate project expectations to all levels of the organization; Worked with team to build and maintain project plan aligned with organizational change management, external client and internal development team; Integrated with IT Development resources using SCRUM Agile methodology to ensure assigned resources completed tasks on time and maintained alignment with enterprise development teams; Managed assigned project resources through weekly meetings to maintain the project scope and timeline; Documented and reported on project costs including actual versus estimates for monthly client billing; Documented and maintained project risks through the risk register and tracked mitigation efforts; Built and maintained project documentation in compliance with BKFS project office standards as well as client requirements as defined in the Scope of Work (SOW); Reported weekly to internal and external executive and business management the overall status as well as plan, schedule, deliverables, and milestones

IT Project Manager assigned to the ICD-10 Conversion Project Management Office (PMO) responsible for examining the business process and system impacts of the Federal Mandate requiring the conversion of the coding system from ICD9 to ICD10; Assigned a subset of business and IT areas to manage ICD-10 conversion efforts; Worked with Business and Senior Management to define the goals for the project and document the scope to ensure business objectives were aligned to the Federal Mandate; Worked with Business to estimate optimal mix of resources and hours to complete project scope; Worked with IT teams including Development, Quality Assurance and Infrastructure to estimate work effort to ensure the optimal mix of resources for project success; Engaged with IT management and project team to communicate project expectations to all levels of the organization; Built and maintained project plans tracking costs, resource durations and work effort; Documented and maintained project risks through risk register and tracked mitigation efforts; Managed business assigned project resources through weekly meetings to maintain the project scope and timeline; Reported weekly to PMO management the overall status including actuals versus estimates of plan, schedule, deliverables, and milestones; Participated in weekly reporting to executive and business management that reported overall status, scope, schedule, deliverables, and milestones

Blue Cross Blue Shield of Florida

IT Project Manager II

IT Project Manager engaged to manage the development of the business relationship with the Legal and Environmental Health and Safety; Projects were managed using Waterfall SDLC with the team moving to an Iterative SDLC; Worked with the business and senior management to define the goals for various IT initiatives for the business; Work with IT and Business to estimate optimal mix of resources and hours to complete project scope; Worked with business to submit for project funding approval; Worked with IT management and project team to communicate project expectations; Reported weekly to executive and business management the overall status as well as plan, schedule, deliverables, and milestones ; Built and maintained project plans aligned with the internal development team; Managed assigned project resources through weekly meetings to maintain the project timeline; Gathered and maintained project risks through the risk register and tracked mitigation efforts; Maintained project documentation in compliance with project office standards; Led cross functional project teams implementing out of the box IT solutions as well as custom developed IT solutions using approved project management methodology for business area clients; Projects included a Contract Management System for Legal and managing the PCI-DSS audit for 2 years with the Chief Information Security Officer; Project teams ranged from 8 – 12 people; project budgets ranged from $25K to more than $300K

Universal Orlando Resort

Held a variety of positions the last of which was Project Management (2001 – 2010) including leading cross functional project teams implementing out of the box solutions as well as custom developed solutions using approved project management methodology for business area clients; project teams ranged from 8 – 12 people; project budgets ranged from $25K to more than $6M

Oscar Pimentel