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Oscar Nyainda
Customer Service Manager at Trend Micro
Oscar Nyainda is a seasoned professional with a wealth of experience in the technology industry, specifically in roles related to customer service, escalation management, channel business development, marketing, and sales.
He currently serves as a Customer Service Manager at Trend Micro, a role that leverages his expertise in ensuring customer satisfaction and managing service teams effectively.
Prior to this position, Oscar held the role of Escalation Manager at Trend Micro, where he honed his skills in resolving complex customer issues and providing top-tier support.
His background also includes serving as a Channel Business Development Manager at Trend Micro, indicating his proficiency in cultivating strategic partnerships and driving business growth through channel activities.
Additionally, he has experience as a General Marketing professional at Trend Micro, showcasing his versatile skill set in marketing strategies and brand promotion.
Before joining Trend Micro, Oscar Nyainda worked as an Inside Sales Representative at AT&T Mobile Tel, where he gained valuable experience in sales tactics, customer relationship management, and achieving sales targets.
With a diverse professional background across multiple domains within the technology sector, Oscar Nyainda brings a unique blend of skills and knowledge to his current role, making him a valuable asset in the industry.