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Oren Ben-Ami

Head of Customer Education

Oren Ben-Ami is the Head of Product Education at HiBob, a position he has held since December 2021.2 With over 10 years of experience in guiding freelancers and managing educational initiatives, Oren has established himself as an expert in customer education and product empowerment.12

Professional Background

Oren's career trajectory showcases his expertise in education and product management:

  • Current Role: As Head of Product Education at HiBob, Oren oversees a dedicated team responsible for customer-facing education initiatives.2
  • Previous Positions:
    • Education Manager at Fiverr (2016-2020)
    • Product Education Manager at Similarweb (2020-2021)
    • Product Marketing Manager at Similarweb (2020)

Key Responsibilities

In his current role, Oren:

  • Manages the company's Help Center and In-App Help services
  • Curates and maintains a library of educational videos
  • Oversees product tours, overviews, how-to guides, and troubleshooting resources
  • Empowers users to fully leverage HiBob's products

Expertise and Passion

Oren is passionate about:

  • Empowering users with knowledge to maximize product value
  • Creating comprehensive educational resources
  • Providing engaging training sessions and webinars
  • Driving exceptional learning experiences

His background in product management, content creation, localization, and team leadership contributes to his effectiveness in product education.2

Oren Ben-Ami's LinkedIn profile (username: orenba) reflects his commitment to customer empowerment and product education in the tech industry.2

Oren Ben-Ami
Oren Ben-Ami, photo 1
Oren Ben-Ami, photo 2
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Experience

Head of Customer Education at Hibob (December 2021 - Present)
Product Education Manager at Similarweb (May 2020 - November 2021), Product Marketing Manager at Similarweb (February 2020 - April 2020), Education Manager at Fiverr (May 2016 - January 2020)

Education

Bachelor's Degree in Mass Communications from University of Wisconsin-Milwaukee (1990 - 1994), Training Development and e-Learning at e-Learning Knowledge Solutions Ltd. (2008)

Location

Israel