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Olivia Chin
Life Sciences - Strategic Design - Collaborative Innovation
Professional Background
Olivia Chin is a highly accomplished healthcare professional whose expertise spans the crucial sectors of healthcare IT, health systems, pharmaceuticals, and medical devices. With years of experience in the healthcare domain, Olivia specializes in complex problem-solving, analytical decision-making, and client relationship management. Currently, she serves as the Director at Coactuate, where she leverages her vast knowledge and skills to drive growth and innovation in healthcare.
Throughout her career, Olivia has held significant positions that have allowed her to make meaningful contributions to healthcare organizations. She previously worked as part of the Corporate Strategy and Business Development team at McKesson, one of the largest pharmaceutical distribution networks in North America. In this role, Olivia was instrumental in shaping strategies that not only enhanced operational efficiency but also provided high-value solutions to clients.
Her role at vivovii focused on product development and strategic planning, where Olivia applied her analytical and technical skills to spearhead projects that remained ahead of market trends. Additionally, she served as the Manager of Health and Life Sciences Advisory at KPMG Canada, lending her expertise to provide advisory services that positively impacted client operations and outcomes.
Olivia began her career at the Ontario Telemedicine Network, serving as the Senior Strategy Lead. Here, she aimed to extend telemedicine practices and improve healthcare delivery through strategic initiatives. Later, her freelance healthcare consulting at Collective Acumen allowed her to operate independently, helping various clients navigate complex healthcare challenges.
Olivia is not only a strategic thinker but also a passionate entrepreneur. As the Founder and CEO of Better Ever After, she sought to improve healthcare access and outcomes for underserved populations. Her innovative approach and deep understanding of the healthcare landscape allowed her to make a real difference in the community.
Her experiences as an Associate for Health and Life Sciences at Oliver Wyman and in Corporate Business Development & Strategy at Lundbeck further honed her skills and enriched her understanding of the complexities involved in the pharmaceutical and life sciences sectors. In her early career with Millennium Research Group, Olivia served as a Senior Analyst and Team Leader in Interventional Cardiology, where she conducted critical research that influenced treatment practices and product developments.
Education and Achievements
Olivia's educational background is as impressive as her professional journey. She studied at the Toronto French School, where she completed the International Baccalaureate program, equipping her with a strong foundation in academics and critical thinking from an early age.
Continuing her academic pursuits, Olivia earned a Bachelor of Science in Biomedical Engineering from Northwestern University. This program provided her with essential technical grounding and insight into the intersection of engineering and healthcare, a combination that would serve her well in her subsequent roles.
Further enhancing her qualifications, Olivia achieved an MBA in Health Enterprise Management, Analytical Consulting, and Finance from the esteemed Kellogg School of Management at Northwestern University. This advanced degree solidified her expertise in business and management, allowing her to gain invaluable insights into healthcare operations and strategy—a significant asset throughout her career in healthcare.
Achievements
Olivia's career is marked by numerous achievements that reflect her commitment to excellence and innovation in healthcare. Her leadership at Coactuate is driving the organization to new heights, focusing on transformative solutions and partnerships designed to improve outcomes and efficiency in healthcare.
Her strategic influence at McKesson contributed to important advancements in the pharmaceutical distribution network, optimizing processes that directly benefited healthcare providers and patients alike. At vivovii, she facilitated the development of progressive products that resonated with evolving market demands, showcasing her capacity for foresight and strategic planning.
Olivia's advisory role at KPMG Canada has positioned her as a thought leader within the health and life sciences sector, where her insights have paved the way for businesses to enhance their strategic approaches to healthcare challenges. Her work at the Ontario Telemedicine Network laid the groundwork for important telehealth services that have become increasingly vital in modern healthcare delivery, especially during times of crisis.
Through her entrepreneurial endeavors with Better Ever After, she has demonstrated her dedication to equity in healthcare, striving to ensure that healthcare services reach those who need them most. Her ability to lead diverse teams and projects speaks to Olivia's strong interpersonal skills and her talent for fostering collaboration in the pursuit of common goals.
With a well-rounded skill set in healthcare, supplemented by a robust educational background, Olivia Chin is a distinguished figure in the healthcare arena, equipped to tackle the most challenging problems with creativity and effectiveness. Her contributions to healthcare IT, strategy, and management are paving the way for innovative practices that will shape the future of the industry. Olivia continues to be a beacon of inspiration for aspiring healthcare professionals who wish to make a difference in this dynamic field.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Timeline: Shows your relationship history with each contact
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- Reminders and Notes: Helps you remember important details about contacts
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- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.