Oliver Ginsburg

Oliver Ginsburg is a highly accomplished individual with a strong background in customer experience and support operations. He has held significant roles such as Head of Support at ANDCO (later acquired by Fiverr) and Rukkus (acquired by TickPick). Oliver has been recognized with prestigious awards like the 2022 Organization of the Year for Excellence in Customer Service and multiple Gold and Silver Stevie Awards for his exceptional work in financial services customer service teams.

Currently, Oliver serves as the Vice President of Customer Experience at Public, where he oversees Support Operations, Business Development, and Culture. His expertise and leadership in this role have helped drive the organization's success and reputation. Oliver's contributions in the field have been featured in reputable publications such as Forbes, Fortune, and INC.com, further solidifying his influence and knowledge in the industry.

Oliver's educational background includes a Bachelor of Science degree in Political Science and Government, with a focus on Sociology, from the University of Cape Town. His academic foundation has likely contributed to his strategic thinking and problem-solving abilities in his professional endeavors.

Throughout his career, Oliver has not only excelled in his current position but has also demonstrated diverse experience across various organizations. From advising at Kalahari Biltong to directing customer support and vendor operations at Rukkus (later acquired by TickPick), Oliver has showcased his versatility and adaptability in different roles. His comprehensive understanding of customer experience is evident through his leadership as the Director of eCommerce and Customer Service at Tessemae's.

Oliver's career journey also includes managing social media and production coordination roles, showcasing a well-rounded skill set that extends beyond traditional customer service domains. As the Founding Director of Soccer for Scholars, Oliver has shown a commitment to community initiatives and making a positive impact beyond the corporate world.