Olena Iosifova

COO at Ender Turing - EQ Speech Analytics for Financial industry, Automatic Speech Recognition for Call Centers, Cisco VCS Speech To Text

Olena Iosifova is the Chief Operating Officer (COO) at Ender Turing, a company specializing in real-time conversational AI and conversation analytics for enterprises and the public sector. She has been instrumental in leading the development of their Automatic Speech Recognition (ASR) engine, which enhances speech-to-text functionalities and integrates with various communication platforms like Cisco Video Conference Systems.

Professional Background

Current Role: COO at Ender Turing since November 2019, where she focuses on operational strategies and technological advancements in conversational AI.
Previous Experience:
- Deep Learning Engineer at Ender Turing (November 2019 - October 2020): Developed technologies for automatic speech recognition and sentiment analysis.
- Data Scientist at EVIOS (May 2018 - November 2019): Engaged in data-driven solutions.
- Network Consulting Engineer at OSIS (October 2011 - January 2018): Specialized in wireless technologies.
- Head of International Distribution Department at ABBYY (January 2006 - October 2011): Managed corporate and technology product distribution.

Education and Certifications

Olena holds a professional membership with the Customer Experience Professionals Association (CXPA), which she obtained in August 2022.

Language Proficiency

She is proficient in English.

Olena Iosifova's extensive experience in technology and data science, combined with her leadership role at Ender Turing, positions her as a significant figure in the realm of conversational AI and customer experience innovation.