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Oisin Ryan
Head Of Operations at Woodbrook Care - Co-founder of forlivable (part-time) - Former CEO & founder of ServiceDock (acquired)
Oisin Ryan is a dedicated professional with a diverse background and a passion for making a difference in the disability care sector.
As a co-founder of forlivable.com, he aims to drive positive change in corporate behavior during his spare time.
He successfully founded and led ServiceDock before its acquisition by Critizr in 2020, where his innovative leadership led to several notable achievements.
Oisin is known for conceptualizing the world's first messaging-based customer experience platform and was adept at securing and maintaining enterprise clients like Sky, Musgrave, and Woodie's.
Introducing the concept of store messaging in retail chains and raising funds from prominent Irish investors, including Enterprise Ireland, are among his remarkable accomplishments.
Apart from his role at ServiceDock, Oisin also co-founded Localmint, a platform with a significant user base across multiple countries.
His extensive experience as a founder spans various domains such as product management, finance, marketing, design, sales, customer experience, and service.
As a recognized blogger, Oisin has contributed to reputable platforms like CustomerThink.com and CustomerExperienceUpdate.com while maintaining an active blog on servicedock.com.
His educational background includes studies in product management, finance, design, and risk management from esteemed institutions like the University of Limerick and Dublin Business School.
Oisin has held key positions in reputable organizations such as Woodbrook Care, Aon, and Achmea Reinsurance Ireland Limited, showcasing his strong leadership and operational skills.