University of La Verne

Engagement Manager at Amazon Web Services (AWS)

Develop marketing and sales opportunities by creating strategic alliances, partnership programs with other companies and creating strategies for expanding distribution. Key Roles and Responsibilities: Implement short and long-term strategies addressing opportunities to sell products through alliances/partnerships and distribution initiatives. Accountable for the revenue goal for assigned partner. Negotiate engagement in distribution initiatives and alliances with new partners. Provide direction for expense management and resource allocation based on market demands. Engage and influence partners to execute agreement and associated strategy. Provide ongoing assessment of partner needs, business drivers, and environment to guide ongoing partner development and execution.

AT&T

Lead Market Development Manager

Led IT infrastructure project teams, coordinated SAFe events, and managed resources, budgets, and compliance for the Mobile Application Transformation team. Facilitated program increment sessions, planning sessions, and ensured effective communication among delivery pods, stakeholders, and product teams. Monitored progress, managed metrics, and reported delivery status to program leadership. Handled daily delivery processes, removed impediments, and oversaw budgets, SOWs, and approval processes for governance and financial review.

Costco IT

Infrastructure Delivery Manager

Selected to create and manage the Certification Marketing global program strategy, content, execution plans, and reporting capability to connect product marketing and business strategy with field execution. 
•	Led development of global Certification strategy and programs for target audience segments and own the entire Certification Campaign roadmap, ensuring campaign assets and BOMs meet T&C standards.
-	Reviewed and approved Certification discount incentive requests.
-	Escalated and resolved challenges caused by third parties, minimizing campaign content build stalls.
•	Worked closely with worldwide Field Marketing teams.
-	Developed reporting mechanisms and tracked progression, partnering to develop and deliver MBRs.
-	Led execution of Certification marketing programs in multiple regions, providing program assets.
•	Drove cross-functional collaborations (Digital Marketing, Product Marketing, Global Campaigns, Field Marketing) and developed Certification execution plans.
•	Delivered integrated campaigns (assets, email, paid, blog, social media), increasing closed deals and revenue.
•	Monitored and analyzed results and execution iterations based on market behavior, optimizing performance.
•	Lead annual Certification planning and strategy, budgeting and program content development and scaling.

Amazon Web Services (AWS)

Sr. Marketing Programs Manager, Training and Certification

Hired to lead teams of up to 25 and oversee delivery of AWS cloud products and services to customers.
•	Directed solution delivery of $1M to $5M enterprise-level Cloud Adoption engagements, managed teams and ensured project completions, on time and within budget. Led teams to consistently exceed expectations.
•	Guided key stakeholders in planning, decision making and desired business results, identifying value-add deliverables and increasing sales revenue. 
•	Advised clients in architecture investments via AWS roadmaps. Shared best practices with partners, accelerating AWS-related business productivity.
•	Led product evolution resulting in new levels of complexity, scale and solution performance.

Senior Engagement Manager

Selected to lead multiple software development projects in collaboration with cross-functional teams and drive innovative solutions to meet long-term product strategy and business objectives.
•	Led requirements gathering and launched large scale study (1,500 participants) comparing device performance to competitor devices, managing third party contractor adherence to study protocols.
•	Facilitated cross-functional Planning Increment (PI) sessions, defining feature/enhancement requirements and identifying risks and dependencies. Updated the product roadmap and realigned priorities for launch.

Amazon

Technical Product Manager, Alexa Devices

Guided internal customers and external partners through the Software Development Life Cycle (SDLC) and solution delivery (feasibility study, requirements gathering, analysis, ROI, business plan, design, testing, implementation planning, deployment).
•	Led multi-disciplinary collaborations to define scope and strategy and integrate project plans, ensuring optimal project management and overall results.
•	Facilitated project meetings and coordinated team activities, communications and executive reporting.
•	Established the company’s first PM best-in-class processes and tools (schedules, Gantt charts, action/decision logs, RACIs, risk registers, agendas).

The Trade Desk

Technical Project Manager, Infrastructure

Contributed to team accelerating early pipeline work by incorporating new data management processes into software accessed by researchers. Served as Lean-Agile Leader and reinforced rules of Scrum, Built-in Quality practices from Extreme Programming (XP), and Work in Process (WIP) limits from Kanban.
•	Served as servant leader and coach to Agile Product Teams (Research Biologics, Data & Analytics), guiding the adoption of SAFe Core Values, Principles and Practices and coaching in self-management.
•	Drove team development and growth, improving performance in quality, predictability, flow and velocity.
•	Led team events (Daily Stand-up, Iteration Planning, Review and Retrospective) and ensured progression.
•	Coached stakeholders and non-technical teams across the enterprise in effective agile communications and adoption of SAFe.

Amgen

Project Manager, Research Informatics

Managed execution of data center and network migration.
•	Developed risk mitigation strategies and roadmap for project, guiding timely risk reduction and influencing early involvement of Information Security in programs/projects.
•	Oversaw life cycle integration and problem solving, coordination of functional plans and stakeholder communications, and delivered status updates to executive leadership.
•	Led the improvement and standardization of due diligence and security integration activities to assess the target company’s technical environment, security posture and capabilities, and third-party risks.

Infrastructure Project Manager

Directed implementation of a nationwide billing conversion platform tool for agents.
•	Developed and executed the entire project in collaboration with cross-functional teams. Tracked key risks, issues and decisions and presented updates. Ensured PM delivery per company and program standards.

Farmers Insurance

Information Technology Project Consultant

Managed delivery of projects in a mixed methodology environment and provided reliable service and support to sponsors, stakeholders, colleagues and the Global PMO Team.
•	Evangelized the technical project management function across the organization, optimizing collaboration.

Live Nation

Information Technology Analyst

Managed the daily operations and provided administrative support to the CIO and the IT Department.

The Cheesecake Factory

IT Administrator

Provided operational support to two national health and fitness magazines (Flex and Muscle & Fitness). Duties included negotiating rates and contracts for models, photographers, writers for print and online content. Maintained retention contracts for athletes, models, photographers and writers. Assisted with selecting, writing and editing content for print and online publications. Press coordinator for the yearly Mr. Olympia Bodybuilding show in Las Vegas, NV by processing all medial press requests; answering media questions and during the Mr. Olympia managed all press seating, packets and questions.

Weider Publications

Editorial Coordinator/Associate Online Editor

Optimized the manufacturing process to achieve accurate forecast, material inventories and production reporting to ensure total supply chain efficiency including:
• Created monthly process to maintain inventory counts/accuracy 
• Supervised the cycle counting process and resolved inventory issues at two main local facilities as well as off-site warehouse locations
• Reconciled backflush locations, analyzed yield issues and recommended changes
• Manages Excess / Obsolete materials reports and analyzed for improvements 
• Coordinated with BOM
• Determined operational parameters
• Managed run out of obsolete materials
• Key contact for central Tropicana QTG teams on system issues
• Resolved transaction issues and developed corrective action plans
• BOM - create data for changes and validated correctness from DMO
• Determined and maintain planning parameters in multiple systems
• Ran reports and support material planning by providing analyst and issue resolution
• Developed manual data sheets to be used by shop floor for data collection
• Responsible for scrap reconciliation, issue and disposal
• Responsible for packaging / production Hold coordination
• Scheduled material delivery timing to production

PepsiCo

Manufacturing Analyst

Responsible for managing an inventory of $48.5 million at 34 contract manufacturer’s (3PL) locations. Developed and implemented processes to improve supply chain efficiency in cycle counting, and physical inventory. Created best practices and SOPs for inter-department well as third party vendor inventory reporting requirements. Specific duties included:
• Managed daily BOM function 
• Managed MRP and coordinated MRP system requirements
• Provided routine training to production areas on MRP operation
• Oversaw monthly cycle counts and reconciled inventory
• Oversaw physical inventory counts at contract manufacturer sites

Procter & Gamble

Contract Manufacturing Inventory Systems Owner

Primary responsibility at American Media, Inc. was to provide high-level administrative support to the Editor-in-Chief.

Editorial Coordinator

Planned an annual international health literacy conference for healthcare professionals. Duties included: identifying a conference facility; lead weekly conference planning sessions with the conference board; assisted with the development and distribution of conference materials; worked with various accreditation organizations to secure continuing education credits (CEUs) for conference attendees. Helped identify and signup twenty-two scholars and professionals to speak and or lead breakout sessions. Secured funding for the conference by means of soliciting corporate and private sponsorships, and applying for federal, state, local and private grants.

Institute for Healthcare Advancement

Project Coordinator

As team member of the Distance & Online Learning Center supported distance learning technologies and operations by maintaining the technical online learning infrastructure utilized by the entire university community. Provided training and support to faculty, staff  and students in the use of the university's online learning system, Blackboard and guided faculty in the development and deployment of online course content. Served as the technology expert to promote best practices in distance learning in all of its modes (blended, hybrid, and web-enhanced, as well as for fully-online courses) at both the graduate and undergraduate levels. Also, provided individualized and group workshops to train faculty, staff  and students in the use of software applications utilized by the University.

Nune King