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Norwyn Escuro
Freelancer at Upwork
Norwyn Escuro is a versatile professional with a background in customer service and technical support who is currently working as a Freelancer at Upwork.1 While he is associated with Hatchit Software Solutions, his primary role appears to be that of a freelancer rather than a Junior Software Engineer.12
Professional Background
Norwyn has 8 years of experience in Technical Support and Customer Service. He has worked with notable companies such as Hewlett Packard, CenturyLink, and Norton, which has helped him develop a strong skill set in various areas of customer support.
Education and Skills
Norwyn studied Computer Teacher Education at the Technological University of the Philippines.3 His expertise includes:
- E-mail handling
- Live Chat Support
- Data Entry
- Order and refund processing
He is proficient in using various tools and platforms, including Slack, Zoom, Skype, Google Docs, ZenDesk, and Magento.
Professional Philosophy
Norwyn's professional mantra since 2010 has been "I'm always at your service," reflecting his dedication to customer satisfaction and support.1 He has been recognized as a high-caliber specialist in his field.
Current Role
While Norwyn is associated with Hatchit Software Solutions, his primary role is listed as a Freelancer at Upwork.123 This suggests that he may be working on various projects, potentially including software-related tasks, but not necessarily in a full-time capacity as a Junior Software Engineer at Hatchit Software Solutions.
It's worth noting that while one search result mentions him as a Junior Software Engineer at Hatchit Software Solutions4, the majority of the information, including his own LinkedIn profile, emphasizes his role as a freelancer and his background in customer service and technical support.