University of the Philippines

St. Scholastica's Academy - City of San Fernando, Pampanga

Account Manager at Ninja Van

NCR - National Capital Region, Philippines

Responsibilities:•Handles overseas accounts from East and South East Asia•Mainly cleans financial records, understands operational performance movement, and assists on higher tier client issues•Works closely with Singapore regional team•Supervises account executives who are in charge of ensuring client satisfaction•Reconciles financial discrepancies and disputes for both AP and AR•Manages fulfillment department's inventory level and monitors their work efficiency•Computes for monthly chargeable storage billing•Reports monthly P&L of the Fulfillment department and loss rate, client performance (external), and operational performance (internal)•Provides support in onboarding new clients•Executes projects and processes that will improve both shipper experience and internal SOPs

Ninja Van

Account Manager

Junior Account Manager

Responsibilities:•	Ensured on time and complete delivery to all outlets in Pangasinan, Bataan, Zambales, Pampanga, Nueva Ecija, and Aurora•	Attended all delivery concerns and stock inquiries from business partners•	Simultaneously coordinated with demand planners, accounts specialists, warehouse specialists, delivery truck coordinators, and inventory controllers•	Created daily load plans

Monde Nissin Corporation

Logistics Customer Service Specialist

- Strengthened Maejo University and Asian Institute of Tourism relations by closely working with the Maejo University administration•	Proofread undergrad and master's theses•	Facilitated group activities in Maejo's English camp, leading and encouraging Thai students to express their creativity and speech•	Evaluated the current condition of Doi Angkhang and provided insights for the improvement of the cultural and agricultural site

Noevie Mirandilla