Noah Echols

Noah Echols is a seasoned professional with nearly 20 years of experience in the marketing industry, specializing in customer experience within the residential real estate sector.

As the Vice President of Customer Experience, Noah leads marketing, revenue management, and CX teams, focusing on bridging the gap between business objectives and customer needs to deliver mutually beneficial solutions.

He is a prominent member of the Forbes Communications Council, where he actively contributes insights and knowledge on digital marketing, integrated marketing, and customer experience strategies.

Throughout his illustrious career, Noah has collaborated with renowned global brands like Coca-Cola, IHG, Walgreens, The Home Depot, Bank of America, Nationwide, AIG, and Mohawk, showcasing his channel-agnostic and data-driven approach to crafting exceptional customer experiences.

Noah's expertise spans various domains, including digital transformation, customer experience optimization, and cross-industry marketing, allowing him to spearhead innovative initiatives and drive organizational growth.

Moreover, Noah has a solid educational foundation with a Bachelor's degree in English and a Master of Arts in American Studies from Kennesaw State University, underpinning his strategic and analytical acumen in the field of marketing.

His professional journey includes key roles such as Vice President of Strategy at IQ Agency, Global Digital Marketing Lead at North Highland, Vice President of Customer Experience at The RMR Group, and other strategic positions where he played pivotal roles in launching loyalty programs, departmental expansions, product launches, and fostering team development.

In addition, Noah has also been associated with organizations like Moxie, the Center for Sustainable Journalism, and Yellow Bird Print and Design in diverse capacities, further enriching his multidimensional skill set and industry acumen.